Busy Manufacturing Company hires ProActive IT to manage their Network and provide Backup and Disaster Recovery Service
Liberty Glass is a wholesale glass manufacturing company that relies heavily on their computer systems to run their business.
Situation:
Server had crashed because of a faulty hard drive. When we received the call, the company had already tried to do whatever they knew to restore the server. Their entire staff was not able to access their main software program. Mario, President says that we could not invoice, place orders or see any of our customer information.
Task:
To restore server and get them operational again
Approach:
ProActive IT sent one of their senior engineers on-site to diagnose the problem. They quickly brought our server backup temporarily so we could be back in business. In the meantime, they took a snapshot of our existing server and restored it on a spare server, says Mario. We were a fan of ProActive IT the minute they were able to restore our server.
Result:
We quickly signed up with ProActive IT service to maintain our network for a FLAT FEE. They have implemented a new network and solved every single technical problem we had. They have also implemented a state of the art backup and disaster recovery system that backs up our data off-site so we never have to worry about Data Loss ever again.
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