| |
| How a Long Term Care Nursing Home benefited
by switching to professional IT Management Company? |
|
| Woodruff Convalescent is a 140 bed nursing
home in Bellflower, California. They provide long term care
to residents utilizing the state of the art equipment, software
to providing excellent care to their residents. |
|
Situation:
They were having network and server problems and decided to
summon the services from a popular consumer retail store. Instead
of fixing the problems they were having, they ordered a new
server and whole bunch of other equipment for the client. Because
of incorrect planning, experience and sheer lack of knowledge
caused nearly 2 weeks of downtime for the business. Marissa
Davis, Business Office Manager at Woodruff Convalescent, says
that they were left high and dry |
|
Task:
To Complete the network setup and restore their main application. |
|
Approach:
We could sense the desperation, frustration and sheer mistrust
when we received a call from the business. “ProActive
IT, sent three engineers on-site to solve our problems”.
“It does not take much to recognize a professional
company that knows what they are doing”, says Marissa.
They literally stayed late in the night to make sure that we
were operational again. |
|
Result:
Since then, we decided to retain ProActive IT to manage, monitor
and maintain our network. We have seen tremendous improvement
in the stability, reliability and performance of our server
and our network. Now when we have a question, we simply create
a trouble ticket and an engineer quick connect and solves the
problems. We feel like we have a Technology Partner standing
by to help us succeed. |
|
|
|
|
|
|
|
|
|
|
 |
Don't even think about
calling a computer consultant until you read this...
If you are a small business owner looking for computer
support then it's critical that you read this report:
An Insiders Guide To Choosing An Honest Reliable And Competent
Computer Support Company.
Download
your FREE Copy |
 |
|
|
|
|
|
| |
|
|
